On its way.

Free shipping across India. Delivered in 3–5 working days via tracked courier.

All orders are processed and dispatched within 48 hours of placement, on business days. Orders placed on weekends or public holidays will be picked up the next working day.

Standard Delivery : 3-5 working days

Remote / Rural Pin Codes : May take longer; exact timelines vary by location

Once your order is shipped, you will receive a tracking link via email or WhatsApp to follow your package.

Note: Delivery timelines are estimates provided by our courier partners and may occasionally vary due to factors beyond our control — weather, public holidays, or high-volume periods.

We ship across India. However, certain remote or rural pin codes may experience extended delivery windows beyond the standard 3-5 working days. If you are unsure whether your pin code falls under this, feel free to reach out to us before placing your order.

Shipping charges (if applicable) are calculated at checkout based on your delivery location and order value. Free shipping thresholds, if active, will be displayed on the website.

Once an order has been marked as delivered by our courier partner, House of Saya is not responsible for packages that are lost, stolen, or missing from the delivery location.

• We strongly recommend providing a secure delivery address — home, office, or a location where someone is available to receive the package
• If your tracking shows "delivered" but you have not received the package, please contact the courier directly with your tracking number
• In case of a genuinely undelivered package (courier error), write to us at orders@houseofsaya.com and we will do our best to assist

House of Saya is not liable for theft or loss of packages after successful delivery confirmation.

Please ensure your shipping address and pin code are accurate at the time of placing your order. House of Saya is not responsible for delays or non-delivery arising from an incorrect or incomplete address provided by the customer.

Shipping queries : orders@houseofsaya.com
Response time : Within 2 business days

House of Saya · Last Updated June 2026 · All policies are subject to revision by House of Saya without prior notice.